Frequently Asked Questions

Ponlo is a sustainable fashion brand based in Massachusetts, creating minimalist and meaningful t-shirts from 100% GOTS-certified organic cotton. Each piece is hand screen-printed using eco-friendly inks and crafted in limited batches to ensure quality and care.

Ponlo is Spanish for ‘put it’—a nod to our mission: put it on and make a statement.

Ponlo merges design, ethics, and message. Our shirts combine timeless style with purpose — simple words, bold marks, and wearable meaning. Each piece features thoughtful details like embroidered patches, limited batch numbers, and eco-conscious materials.

Yes. Every Ponlo shirt includes a unique embroidered patch designed to complement its message — such as a heart, wave, or peace symbol. Each patch is designed and attached by hand, making every shirt special.

All Ponlo t-shirts are made from 100% GOTS-certified organic cotton, grown without synthetic pesticides or harmful chemicals. We use water-based inks for printing — safe for your skin and the planet.

GOTS (Global Organic Textile Standard) certification ensures that the cotton is organically grown, ethically produced, and processed without toxic dyes or chemicals. Choosing GOTS-certified products supports sustainable farming and fair working conditions worldwide.

Yes. Ponlo partners only with certified fair-trade suppliers who follow responsible labor and environmental practices. Every shirt is produced with care, respect, and transparency.

Absolutely. All Ponlo clothing is 100% vegan — made without animal-derived fibers or materials. No wool, silk, or leather, ever.

Our garments are ethically made in USA, Portugal or Bangladesh by partners who share our sustainability values. Each shirt is finished and hand-printed in small batches to guarantee craftsmanship and integrity.

Each Ponlo design is produced in limited quantities, often fewer than 500 pieces. Once a batch sells out, it’s never reprinted — making your shirt a collectible piece of wearable art.

Our patches — such as the Heart, Wave, and Peace symbols — reflect values that define Ponlo: love, connection, kindness, and care for people and the planet.

Wash cold with similar colors and hang dry. Avoid bleach, tumble drying, and fabric softeners. This keeps your shirt soft, vibrant, and long-lasting.

Yes. Organic cotton fibers are stronger and less processed than conventional cotton, which helps your t-shirt retain quality and softness for years with proper care.

Organic cotton is naturally hypoallergenic and chemical-free, making it softer and gentler on sensitive skin. It’s breathable and ideal for everyday comfort.

Choosing ethical fashion reduces pollution, supports fair wages, and promotes conscious consumption. Each Ponlo shirt helps create a cleaner, more caring world.

Yes. Most of our shirts feature a relaxed, modern fit that looks great on everyone. Check each product page for sizing details.

Yes. Ponlo ships worldwide from Massachusetts. Shipping rates and delivery times vary by location and are displayed during checkout.

We accept returns or exchanges within 30 days of purchase if the item is unused and in its original condition. Contact our team or visit our Returns Information page for instructions.

A portion of every purchase supports environmental and community causes, from beach cleanups to projects that spread kindness and sustainability.

Yes. Each Ponlo order is beautifully packaged with minimal, recyclable materials — and you can include a personalized note for a meaningful gift.

Ponlo releases new designs in small seasonal batches. Once a style sells out, it typically will not return — so every piece stays limited and unique.